Bottle Neck Solutions · Case studies

Bottlenecks, removed.

The kind of problems we solve and the results they unlock.

These are illustrative examples of typical projects, not named client engagements.

A transport planner in his coat, heading home on time from a quiet depot office, lorries parked neatly outside
Regional logistics180 staffBooking, scheduling & dispatchCore Fix

From 3-hour dispatch planning to 10 minutes

The bottleneck

Two planners rebuilt the next day's routes by hand every afternoon from emails and a shared spreadsheet. Late orders were refused because the plan couldn't be redone in time.

The solution

An AI dispatch planner that reads incoming orders from email, proposes optimised routes and driver allocations, and lets planners adjust and publish to drivers' phones in one click.

Email order extractionRoute optimisation enginePlanner dashboardDriver mobile view

How the work flows

Before: Two planners rebuild every route by hand, so late orders are turned away.

After: AI proposes the routes; planners adjust and publish in one click.

The £49 detailed report includes a model like this of your own workflow. See a sample report

−94%
planning time
+18%
orders accepted
6 wks
to launch
An estimator in a precision engineering workshop, working calmly at her laptop with drawings and a mug beside her
Precision manufacturing120 staffQuoting & estimatingCore Fix

Quotes out the same day instead of in 5 days

The bottleneck

Every RFQ needed an engineer to read drawings and price materials and machine time. Backlogs meant prospects bought elsewhere before a quote arrived.

The solution

An AI estimating assistant that reads RFQs and drawings, pulls material prices and machine rates, and drafts a priced quote for an engineer to check and send.

Drawing & spec readerCost library integrationQuote approval screen

How the work flows

Before: Every RFQ waits for an engineer, and prospects buy elsewhere.

After: AI reads the drawings and drafts the quote; an engineer checks it.

The £49 detailed report includes a model like this of your own workflow. See a sample report

Same day
quote turnaround
+31%
quote win rate
7 wks
to launch
A partner in a bright office talking with a client over coffee, both relaxed and engaged
Professional services95 staffLead capture & follow-upQuick Win

Every enquiry answered in under a minute

The bottleneck

Website and phone enquiries sat in a shared inbox for up to two days. Partners estimated a third of good leads went cold.

The solution

An AI lead responder that replies instantly with tailored answers, qualifies the enquiry and books a consultation into the right partner's diary.

AI enquiry responderQualification rulesCalendar bookingCRM sync

How the work flows

Before: Enquiries sit in a shared inbox for up to two days and go cold.

After: Every enquiry gets a reply, a qualification and a booking straight away.

The £49 detailed report includes a model like this of your own workflow. See a sample report

<60s
first response
2.4×
consultations booked
4 wks
to launch
A receptionist smiling as she talks face to face with a patient at a calm clinic reception desk
Multi-site healthcare group260 staffCustomer service & supportTransformation

Reception freed from 70% of routine calls

The bottleneck

Receptionists across eight clinics spent most of the day on rebookings, directions and price questions, while new-patient calls went to voicemail.

The solution

An AI patient assistant across web chat, WhatsApp and phone that handles bookings, FAQs and reminders, passing anything clinical to staff with full context.

Omnichannel AI assistantBooking system integrationReminder engineLive operations dashboard

How the work flows

Before: Routine calls tie up reception, and new patients reach voicemail.

After: AI handles bookings and FAQs; staff get the rest with full context.

The £49 detailed report includes a model like this of your own workflow. See a sample report

−70%
routine calls
+22%
new patients
14 wks
to launch

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